For service businesses where the owner still answers the phone

Nothing slips.

Not the missed call, the quote you meant to send back, or the invoice that's been out six weeks.

Calls, messages, quotes and invoices land on the right customer by themselves, with the next move already drafted. You decide what actually goes out.

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thehairshop.meresmb.com / ops
live demo
The Mere ops board: signals needing attention today beside pipeline and cash figures, with suggested next moves.The shared inbox in Mere, threads matched to the customers they belong to.Voice in Mere: answered calls, transcripts and follow-up, attached to customer records.The deals board in Mere, work moving through stages with values and close dates.Tasks in Mere, grouped by what is due and who owns the next action.Works in Mere: small custom tools built for the business, listed in the workspace.

↑ Screenshots of the walkthrough workspace. Same salon, same product — walk the whole thing

No per-seat pricing Nothing is an add-on Your data leaves with you AI is off until you turn it on
A normal week

Where the money actually leaks.

The missed call

Someone calls while you're mid-client.

Mere answers, gets the ask, and puts it on the right customer.

The callback is booked before you've set your scissors down.

The late invoice

It's 40 days out and you still like these people.

Some customers need a nudge, some need a phone call. Mere knows which is which, and writes the one you would have written.

The awkward reminder, done, waiting on your OK.

The cold quote

A quote request lands on your worst day.

Mere reads the form, checks whether the job fits, and has the reply ready while the lead is still warm.

The job doesn't go to whoever answered first.

The slow week

Two weeks out, Tuesday through Thursday is empty.

Mere sees it before you do and drafts an offer to the customers most likely to fill it.

The promo is ready before you'd noticed the gap.

Why it works

One customer.
Every channel.
One record.

Dana calls and you miss it. Dana books Thursday. Dana's invoice goes out Friday. Dana clicks your spring promo. In the tools you have now that's four systems, four half-records, four chances to lose her.

DW
Dana Whelan
Customer · 4 channels · One record
Missed call — asked about a color correction Mon 9:12a
Booked Thursday 2:30 with Priya Mon 9:31a
Invoice #143 sent — paid same day Fri 4:02p
Opened the spring promo, clicked rebook Sun 7:48p
Nobody typed any of this.

In Mere all four land on Dana as they happen. Which is why the reminder knows she pays same-day, the promo knows she just rebooked, and you never open a second app to find out.

The board

The screen you check between jobs.

Customer work on one side, your own on the other. Urgent up top. You're reading position instead of labels, so ninety seconds in the parking lot tells you what needs you today. The rest keeps moving without you.

The Mere ops board with work routed into quadrants by urgency and audience
Built-in staff

Four hires you can't justify yet.

The receptionist

watches everything fast-moving

Catches calls and messages as they land, and passes you only the ones that actually need you.

The account manager

watches whatever has gone quiet

Cold quotes, stalled deals, promised follow-ups. Nothing waits on your memory.

The marketer

watches the calendar and the pipeline

Fills slow weeks, writes the campaigns, and tells you which ones actually brought people through the door.

The office manager

watches the inside of the business

Handoffs, routine tasks, and the planning work that always slips to Sunday night.

They start the same morning you do.

How trust works

Nothing reaches a customer without your yes.

Week one, that means everything waits on you. Approve the same move a few times and it becomes a standing order: the reminder just goes, the callback just gets booked. By month two you're reviewing the day instead of every step in it.

Mere prepares. You decide what leaves the business.
Whose business is it

Everything here has your name on it.

Your domain

The website and booking pages live on a domain you own.

Your email

Real addresses on that domain, not a mailbox inside somebody else's app.

Your customers

The full list, every interaction attached, exportable any day you want it.

Your infrastructure

Your own workspace and your own database. Not a booth in a marketplace.

Leaving is one export away. We built it that way on purpose.

And the AI? Off until you turn it on. Everything on this page works without it.

Pricing

One price. Everything in it.

If we charged by the piece, we wouldn't believe our own pitch.

Per business, not per seat

Bring the whole team. Charging per person would tax exactly the businesses this is for.

No add-ons, ever

The receptionist isn't a $99 extra. The integrations aren't a premium tier. It's all one thing, which is the whole idea.

Founding rate, locked

Final pricing lands with early access. Founding operators keep the rate they start on.

Local partners

Rather have someone set it up with you?

Consultants, bookkeepers and operators who set businesses up and stay close after launch. They use their own names and set their own rates. The workspace is always in your name, never theirs.

How the partner model works →
Early access

We take a few businesses at a time.

It's invite-only for now. Every business gets real setup help, and there's a limit to how many we can do properly at once. If this page felt like your Tuesday, ask for a code and tell us what's slipping.

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